Privacy Policy |
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Most Recent Update: 10/03/24 |
This Privacy Policy explains how Hold It Self Storage LLC collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at holditstorage.com.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features like Tenant Portal Login. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.
We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out.
We use information collected from our advertising partners to market our products and services to you.
DISCLOSURE OF PERSONAL INFORMATION
We use https://www.web.com/ to help us understand how visitors interact with our website. https://www.web.com/ uses and processes your information in accordance with its privacy policy available at https://www.site5.com/legal/ .
We use https://tenant.sentinelplatinum.com/login?SiteNo=GMqQDgvNItQ%20TyPzmNT0cg%3D%3D to provide our online store https://www.sentinelsystems.com/ uses and processes your information in accordance with its privacy policy available at https://www.sentinelsystems.com/privacy-policy.
We use https://clearent.com/as our payment processor. https://clearent.com/uses and processes your payment information in accordance with its privacy policy available at https://www.xplortechnologies.com/privacy-notice/
We use https://ads.google.com/as our advertising partner. We may authorize our advertising partner to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about you, your purchases, and your interactions with our website with our advertising partner, provided that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Such information can be used by us or our advertising partner. For more information about how to opt out of targeted advertising from our advertising partner, go to https://support.google.com/google-ads/answer/6316?hl=en
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT (SMS) MESSAGE COMMUNICATIONS
Privacy Policy & SMS Compliance
Hold It Self Storage LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including and especially when you opt into SMS (text message) communications with us.
We do not initiate contact with you (clients or potential clients) by SMS, and we do not send out any automated or promotional text messages. We collect personal information through our website, such as your name and phone number, exclusively for communication with our firm. SMS opt-in or phone numbers for the purpose of SMS are not being shared. We do not sell or share your personal information with any third parties, except as may be required by law. You will see language on our website Contact Us page, explicitly giving consent for us to communicate with you by SMS. This opt-in process is distinct and separate from any other communication preferences you may have with us.
You have the right to access, correct, verify, change, or remove your personal information collected for SMS purposes. You can opt-out of SMS communication with us at any time by following the opt-out instructions provided in our SMS messages. Opting out of SMS communications will not affect your subscription to other forms of communication you may have opted into separately.
"By providing your phone number, you agree to receive text messages from Hold It Storage LLC. Message and data rates may apply. Message frequency varies."
By checking the box, you agree to receive SMS from Hold It Storage LLC. You may reply Stop to opt-out at any time.
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
Hold It Storage LLC. maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization's obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at http://www.holditstorage.com/information.htm
YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at office@holditstorage.com.
CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at office@holditstorage.com
Contact Us
If you have any questions, concerns, or would like to opt-out of SMS communications, please contact us at:
Hold It Self Storage LLC
5201 W Erie Ave
Lorain OH 44053
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
This policy is effective as of [10/03/2024].
For more information about 10DLC compliance and SMS privacy policies, please refer to:
Thank You!